Privacy Policy
Last updated: 7 September 2026
This policy explains, in plain terms, what personal information we collect, why, and the rights you have. We keep what we collect to a minimum.
Who we are
Finventro is a trading name of Lexington Access Limited (company number 17277695), registered in England & Wales, registered office 1 Chandlers Way, Aldringham, Leiston, Suffolk, IP16 4WA. We are the data controller for the information described here. You can contact us about privacy at any time at founder@finventro.com.
The information we collect
We collect only what we need in order to deal with you:
- Information you give us when you contact us, ask a question, book a call or buy the product — typically your name, email address, firm name and anything you choose to include in your message.
- Purchase information needed to complete and record a UK or US sale. Managed Payments are processed with Stripe and sold through Onelink as merchant of record; we do not see or store your full card details.
We do not use advertising or profiling trackers, and we do not sell personal information to anyone.
Your free mini campaign
You can design without providing your email address. When you request downloads, we use your email address to deliver your private link through Brevo and store your three finished images with our hosting provider, Netlify. The link expires after 7 days; expired images and their delivery record are removed by a daily cleanup. Your editable project is not saved. If you separately opt in, we retain your email address and a record of your choice to send Finventro ideas and product news. You can unsubscribe at any time or contact founder@finventro.com. Downloading does not require marketing consent.
When you request a mini campaign, we also notify the Finventro founder at founder@finventro.com with your submitted email address, request time, website region and marketing choice. We keep operational logs of requests, delivery results, download activity and errors to operate the service and detect misuse. These records are separate from optional marketing and cookie-based analytics; logs do not include your artwork or private download token.
Cookies and analytics
We use Google Analytics to understand how visitors use our website, so we can improve it. This sets analytics cookies and collects usage data such as pages viewed and general location, with your IP address anonymised. These are non-essential cookies, so optional analytics only starts when you accept them through the cookie banner shown when you first visit. You can decline, and you can withdraw consent at any time by clearing cookies for this site in your browser. We do not use advertising cookies or build marketing profiles, and we do not sell personal information. Where the site uses a third-party feature, such as a booking or payment tool, that provider may set its own cookies to deliver its service, and its own privacy notice will apply.
Why we use your information and our lawful basis
- To respond to you and provide information you have requested — on the basis of our legitimate interests or of steps taken at your request before any contract.
- To take payment, deliver the product and provide support — on the basis of performing our contract with you.
- To send optional marketing emails where you have opted in — on the basis of your consent.
- To meet legal duties, such as keeping tax and accounting records — on the basis of our legal obligations.
Who we share it with
We share personal information only with the trusted service providers that help us operate, and only so far as they need it to perform their service for us. These include our payment provider, our call-scheduling tool, our website analytics provider (Google Analytics, where you have accepted analytics cookies), and the email and hosting services we use to correspond with you and deliver your download. Each acts under its own obligations to keep your information secure. Some providers may process data outside the UK; where that happens we rely on the safeguards approved under UK data protection law.
How long we keep it
We keep your information only as long as we need it for the purpose we collected it, and then delete it. Where the law requires us to keep records — for example financial records for tax purposes — we keep those for the period required, which is generally six years.
Your rights
You have the right to ask us for a copy of the personal information we hold about you, to have it corrected or deleted, and to restrict or object to how we use it, subject to the limits the law allows. To make a request, email founder@finventro.com and we will respond within the time the law allows.
If you have a concern you can also contact the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve it with you first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised, and the current version always applies.